Platform Features

Everything in one platform

A complete breakdown of every module in HealixPlus Portal — built for Indian hospitals, clinics, and healthcare chains.

Complete Clinical Workflow

How HealixPlus Portal works

Every role, every step — from patient registration to final billing.

1🧑‍💼
Receptionist

Register Patient

Auto-generate MRN, capture demographics, insurance, emergency contacts, and log DPDPA 2023 consent.

2📅
Receptionist

Schedule Appointment

Book OPD / IPD / Emergency / Telemedicine visit. Choose doctor, slot, and booking channel.

3💉
Nurse

Check-in & Vitals

Check patient in and record BP, Temp, Pulse, O2 Sat, Height, Weight, BMI, Pain Scale — all timestamped.

6📝
Doctor

Document SOAP EMR

Record MoHFW-compliant Subjective, Objective, Assessment (ICD-10), and Plan in structured SOAP format.

5🩺
Doctor

Review & Open Visit

Doctor reviews vitals, allergies, and medical history. Opens the visit — status: 'With Doctor'.

4📋
Nurse

OPD Queue Management

Move patient: Checked-In → Triage → Waiting for Doctor. Emergency cases triaged by P1–P4 priority.

7🔬
Doctor

Order Labs & Prescribe

Order ROUTINE / URGENT / STAT lab tests. Issue e-Prescription with built-in drug-allergy conflict check.

8🧪
Lab Technician

Process & Enter Results

Collect samples, run tests, enter results with reference ranges. Flag CRITICAL HIGH / LOW for the doctor.

9📊
Doctor

Review Results

Review flagged results, update diagnosis, add specialist referrals. Update ward round notes for IPD.

12💳
Billing

Bill & Collect Payment

Generate itemised bill (consultation, meds, labs, procedures). Accept Cash, Card, UPI, or Insurance.

11📤
Doctor

Discharge & Summary

Finalise EMR with authorship timestamp. Issue Discharge Summary with diagnosis, diet, and follow-up plan.

10💊
Pharmacist

Dispense Medications

Verify prescription, check allergies, dispense each drug item. Status updates to Completed.

ℹ️

IPD patients follow the same workflow. Between steps 5–11, Nurses record daily ward round notes and vitals, while Doctors conduct ward rounds. The bill is generated at checkout after discharge.

Patient Management

Every patient, every detail — always at your fingertips.

  • Auto-generated Medical Record Numbers (MRN)
  • Complete demographics: name, DOB, gender, blood group, contact
  • Insurance details (provider & policy number)
  • Emergency contact management
  • Allergy management with severity levels (Mild → Life-Threatening)
  • Drug, food, environmental, latex, and other allergy types
  • Comprehensive medical history — chronic conditions, past illnesses, surgeries
  • Family history with relation, condition, and age of onset
  • Social history: smoking, alcohol, diet, exercise habits
  • OB/GYN history: gravida, para, LMP, contraception
  • Immunization records with dates
  • DPDPA 2023 digital consent tracking
  • Soft-delete with audit preservation for right to erasure

Patient Management

Every patient, every detail — always at your fingertips.

13 capabilities

Appointment Scheduling

Book, manage, and reschedule with complete flexibility.

  • 6 visit types: OPD, IPD, Emergency, Telemedicine, Follow-up, Procedure
  • 5 booking channels: Walk-in, Phone, Online, App, Referral
  • Doctor availability management by day of week and time slots
  • Appointment statuses: Scheduled, Confirmed, Checked-in, Completed, No-show, Cancelled, Rescheduled
  • Cancellation tracking with reason logging
  • Patient reminder workflow
  • Doctor-patient-appointment linking for accurate attribution

Appointment Scheduling

Book, manage, and reschedule with complete flexibility.

7 capabilities

OPD / IPD / Emergency Management

Real-time patient flow from check-in to discharge.

OPD

Live queue with all 13 status stages. See every patient's current position — from check-in to prescription issued.

IPD

Inpatient census with ward and bed assignment, admission type (Elective / Emergency / Day Care), expected discharge planning.

Emergency

Triage-based priority queue (P1–P4). Supports walk-in, ambulance, and transferred arrival modes. Disposition: Discharged, Admitted IPD, Referred, or LAMA.

  • 13 visit status stages: Scheduled → Checked-in → Triage → Waiting → With Doctor → Observation → Pending Labs → Results Reviewed → Prescription Issued → Admitted → Ward Round → Pending Discharge → Checked Out
  • Plus: Follow-up Scheduled, Cancelled, No-show
  • Full status audit trail with timestamp and user tracking
  • Chief complaint, room / bed assignment
  • Check-in and check-out timestamps
  • Emergency triage levels: P1 (Immediate), P2 (Urgent), P3 (Less Urgent), P4 (Non-urgent)
  • Ward round documentation with round types: Doctor Round, Nursing Note, Handover Note, Incident Note
  • Follow-up scheduling and visit notes

OPD / IPD / Emergency Management

Real-time patient flow from check-in to discharge.

8 capabilities

Electronic Medical Records (EMR)

MoHFW-compliant SOAP documentation, built for Indian clinicians.

  • SOAP format: Subjective, Objective, Assessment, Plan
  • Subjective: History of present illness, onset, duration, severity, aggravating/relieving factors, associated symptoms, review of systems
  • Objective: System-wise findings — Cardiovascular, Respiratory, Gastrointestinal, Neurological, Musculoskeletal, Skin, ENT, Ophthalmology, Genitourinary
  • Assessment: Primary diagnosis with ICD-10 code, clinical impression, diagnosis severity
  • Plan: Treatment plan, patient instructions
  • Secondary diagnoses and differential diagnoses with clinical reasoning
  • Multi-specialty referrals with urgency levels (Routine, Urgent, Stat)
  • EMR finalization with authorship timestamp
  • Department-specific structured data (e.g., Cardiology)
  • Discharge summary: final diagnosis, procedures, condition, diet, activity, follow-up plan

Electronic Medical Records (EMR)

MoHFW-compliant SOAP documentation, built for Indian clinicians.

10 capabilities

Vital Signs & Nursing Notes

Every reading captured, every observation documented.

  • Temperature, Systolic/Diastolic Blood Pressure, Pulse Rate
  • Respiratory Rate, O2 Saturation
  • Height, Weight, BMI (auto-calculated)
  • Pain Scale (0–10) and Blood Glucose
  • Full vital signs history/timeline per visit
  • Ward round note types: Doctor Round, Nursing Note, Handover Note, Incident Note
  • Nursing note history with timestamps

Vital Signs & Nursing Notes

Every reading captured, every observation documented.

7 capabilities

Prescriptions

e-Prescriptions with built-in drug-allergy safety checks.

  • e-Prescription with auto-generated Rx number
  • Medication routes: Oral, IV, IM, SC, Topical, Inhaled, Sublingual, Rectal, Nasal, Ophthalmic, Otic
  • Dosage frequencies: OD, BD, TDS, QDS, QHS, PRN, SOS, STAT, Weekly, Monthly
  • Drug-allergy conflict checking before finalisation
  • Prescription validity period and expiration tracking
  • Pharmacist dispensing workflow with per-drug tracking
  • Prescription statuses: Active, Completed, Cancelled, Expired, Billed
  • Automatic billing linkage for dispensed medications

Prescriptions

e-Prescriptions with built-in drug-allergy safety checks.

8 capabilities

Laboratory Management

From order to result — end-to-end lab tracking.

  • Lab order creation with test selection and specimen types
  • Priority levels: Routine, Urgent, STAT
  • Order status lifecycle: Ordered → Sample Collected → Processing → Resulted → Reviewed → Cancelled
  • Result entry with value, unit, and reference ranges
  • Result flags: Normal, High, Low, Critical High, Critical Low, Abnormal
  • Doctor review workflow with reviewer identity tracking
  • Result document attachment capability
  • Multiple tests per single order

Laboratory Management

From order to result — end-to-end lab tracking.

8 capabilities

Billing & Revenue Management

Itemised, accurate billing — from service to payment.

  • Bill number auto-generation (BILL-YYYYMMDD-seq format)
  • Bill statuses: Draft, Pending, Paid, Partially Paid, Void
  • Bill item types: Consultation, Medicine, Lab Test, Procedure, Room Charge, Other
  • Payment methods: Cash, Card, UPI, Insurance, Cheque, Online
  • Payment transaction ID tracking
  • Service rate catalog configurable by admin
  • Discount support
  • Patient billing history across all visits
  • Bill void operations with audit trail
  • A4 print-ready bill layout
  • Links to visits and appointments for accurate revenue attribution

Billing & Revenue Management

Itemised, accurate billing — from service to payment.

11 capabilities

Admin, RBAC & Compliance

Granular control. Complete transparency.

  • 6 user roles: Admin, Doctor, Nurse, Receptionist, Pharmacist, Lab Technician
  • Granular CRUD permissions per role per module
  • Permission matrix configurable without code changes
  • Staff management: employee ID, credentials, license number, specialisation
  • Department and specialisation management
  • Doctor availability scheduling by day and time slot
  • Immutable audit log: user ID, role, action, resource, IP, timestamp
  • DPDPA 2023: consent tracking, right to erasure, data protection
  • IT Act 2000: access control, audit trail, security headers
  • Permission checks fail-closed on database unavailability
  • Admin-only access to audit logs

Admin, RBAC & Compliance

Granular control. Complete transparency.

11 capabilities

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